We always look for that special quality in a person that tells us this is not just a job, but a vocation. Whilst knowledge and expertise are crucial to each and every member of the 4Life team, genuine compassion and kindness are the essential ingredients needed to meet 4Life’s core aims and objectives.
THE RECRUITMENT PROCESS
We understand that a stranger coming to live in or visit your home regularly, can be daunting. Rest assured that we adopt strict and thorough procedures to ensure each of our care workers is adequately trained and equipped with the necessary skills to carry out their role.
Our rigorous recruitment and vetting procedures encompass DBS checks prior to recruiting all staff, as well as the relevant references and documentation required to become a carer.
During face-to-face interviews, we assess candidate suitability for the role and get to know them on a personal level, so we can match our clients with like-minded carers.
TRAINING & REGULATIONS
We provide fully comprehensive induction and training programmes for all our staff to ensure they meet the standards required to fulfil their duties safely, professionally and efficiently. This includes training them to the 4Life philosophy of care, and culture.
We comply and remain up-to-date with all current healthcare industry standards and regulations, paired with ongoing Quality Assurance procedures to maintain high standards throughout.
CARING FOR OUR TEAM
We are proud to be able to provide a team of dedicated healthcare professionals, who are friendly, reliable and respectful.
Much like in the ways we interact with our clients, we have a duty of care to our team. We conduct regular one-to-ones, providing staff with opportunities to raise any questions, concerns, thoughts or aspirations about their clients, or their future within the 4Life family. Routine supervision, training and annual appraisals also take place to make sure staff are safe, happy and confident in their abilities.
We have an ‘open door’ policy which encourages and welcomes staff feedback, suggestions or ideas, to help identify any potential areas for improvement, to further enhance our service delivery.